Midas Case Study Essay

Qualifiers: Midas's qualifiers incorporate: (1) Acceleration; (2) Expertise of companies; (3) Cost; (4) Trust/Reliability; (5) Top quality parts; (6) Customer service; (7) Guarantee; and (8) Site.

Winners: From the customer's perspective the winners which usually ensures that they utilise Midas are Velocity and Value.

In order to assess the expected impacts from the introduction of maintenance providers on the existing business process you need to analyse the actual fit from the new business with the existing areas. This examination will indicate whether or not the process can be effectively integrated within the existing production process without jeopardising you’re able to send existing earning qualifiers.

Potential unfavorable impacts

В•Need to new skills within taskforce В– schooling is necessary; В•Complicates the operation process;

В•Demands on physical space and potential potential constraints; В•Pressure on storage space of inventory В– might require offsite storage space which may complicate the operation process; В•Additional labour requirements;

В•Planning intricacy;

В•New machinery will be required creating further more pressures about location space; В•More time is required to offer all companies;

В•Possible bottlenecks in the procedure process;

В•Customer awareness of new services has to be addressed.

The problem with the recommended introduction of the maintenance services is that Midas is moving from specialist services, namely mufflers and brakes into more general services such because maintenance. The potential negative effects have been defined above, and the successful products extension must be managed to ensure effective share of solutions so that the existing businesses are not harmed.

Suggested implementation

We believe that the natural nature from the maintenance services is different in form in the very specialized areas of replacement unit mufflers and brake providing. Therefore we expect that successful product extendable should be presented in an...



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